Privacy & Cookie Policy

This explains the terms on which personal data is processed and collected from you or that you provide to me and explains information about cookies on this site. By using this website, you consent to such processing and that all data provided by you is accurate.

The Ruddington Flower Company Ltd is fully committed to protecting and respecting your privacy.

Information you provide:

This is regarded as information about you that you give to me by filling out forms on this site or by corresponding with me by phone, email or otherwise. It includes information you provide when you  search for a product, or place an order on this site.

This information may include your name, address, email address, phone number and photographs.

Your personal information is kept private and stored securely until a time it is no longer required or has no use.

When you visit this website the following information is automatically collected:

Information about your visit to this website including the products you viewed or searched for. 

Please note, this information is collected anonymously via Google Analytics and we never have access to your personal details at any time except for information you may send or give to us via email or telephone.

If you make a purchase on this website, information is collected from the checkout process in order to fulfil your order. Payment processing through this website is completed via Squarespace and as part of the checkout process your order details and postal address are automatically sent through to their operating system.

Links to other websites:

This website may contains external links to other websites within the flower or wedding industry. This privacy policy applies only to this website‚ we would therefore advise you to read the privacy statements on the other websites you visit. We cannot be held responsible for their privacy policies and practices even if you access them using the links from our website.

Please note that if you have linked to this website from a third party site, we cannot be held responsible for the privacy policies and practices of the owners of that third party site and recommend that you check their individual policies.

The use of cookies:

Like most websites, we use cookies.

A cookie is a small file which asks permission to be placed on your computer’s hard drive site. Cookies allow web applications to respond to you as an individual. They collect statistical data about your browsing actions and patterns and do not identify you as an individual.

A cookie does not give us access to your computer or any information about you, other than the information you choose to share with us.

You can choose to accept or decline cookies as it is possible to switch off cookies by setting your browser preferences, however turning off cookies may result in a loss of functionality when using  this website.

We will never forward or sell any of your details or personal information to any third party, unless you have given prior consent to do so.

The information you provide at the time of placing an order will only ever be used to enable us to carry out our obligations to you when you purchase our goods or services.

If you would like to know specific details about the information held about you please contact stemsat24@gmail.com